Supplier Engagement

Suppliers provide significant value in helping Citi grow our business and support our clients. Procurement and Third-Party Management collaborates with suppliers that have the potential to deliver the highest quality products and services to our firm.

We foster mutually beneficial partnerships with suppliers that share our commitment to innovation, quality, community impact and sustainable progress. We raise awareness of our Procurement and Third-Party Management initiatives by identifying suppliers that bring innovative solutions that support our business objectives and advance economic opportunity in the markets we serve. 

What Does Citi Look for in Suppliers?

Quality

Citi sets high performance standards for itself and for the products and services we offer. We expect the same from our suppliers.

Customer Focus

We want to work with companies and people who possess high standards for customer service, as we do.

Cost Saving

We appreciate suppliers who continuously look for ways to help us lower our costs without compromising quality.

Innovative Business Solutions

We want companies who are willing to work toward continuous improvement and more efficient products or services to join our team.

Technology

We look favorably on companies leveraging safe and sound technologies to maintain a competitive edge.

Additional Positive Factors:

•    Competitive and value-added capabilities
•    Proven track record and trustworthy references
•    Good financial standing
•    Quality processes
•    Understanding of Citi's business

Our Commitment to our Suppliers

We commit to treat our suppliers fairly and strive to create mutually beneficial relationships. In engaging with suppliers, Citi will:

•    Treat suppliers fairly, consistent with the principles laid out in our Code of Conduct.

•    Provide suppliers with clear and consistent information about our purchasing process, as well as the specific requirements of a given project.

•    Evaluate suppliers for specific projects across consistent criteria and award business to the supplier offering the best combination of quality, delivery, service and total cost.