You Spoke, We Listened

We live in an exciting world, with so much information at our fingertips--but that can be overwhelming at times. At Citi, we make it our priority to offer you the tools and features that make access to your Card information and benefits quick and easy. We are committed to ensuring you the superior service you deserve and expect, so the improvements we introduce come directly from your feedback.

When you think "Citi," we would like you to think of how we are working to make your life easier, and that we recognize how valuable your time is. Our Citi is your Citi--we want to keep this conversation going so that we can ensure you have all the features and benefits you want in a credit card. In that spirit, I am happy to tell you about recent changes that make your Card experience better.

The improved Card Benefits site
There are many built-in benefits that come with your Card--some you may not even be aware of. Wouldn't it be great to read about them in one easy-to-access place? Well, you can, on our centralized Card Benefits website. You can find out what you need to know with just a glance.

• Sign in and easily check your reward balances as well as your Card's key features.
• When making a purchase with your Card, use potential money-saving features--like Citi® Price Rewind, which helps you look for a lower price after you shop.
• A vacation coming up? Brush up on your Card's travel assistance benefits and account protection features so you can relax and enjoy your time away with less worry.

Take time to visit Card Benefits to rediscover the many features and benefits of your Citi Card today.

Citi® Private Pass® gives you access to some of the best in entertainment
Experience more of the things you love--with access to purchase presale and preferred tickets for concerts and live events, exclusive VIP packages, and much more. Attend a sports clinic with a professional athlete, a cooking demonstration with a famous chef or a fun event with your family. Learn how Citi Private Pass gives you more at www.citiprivatepass.com.

Remember, our Citi is your Citi. Your satisfaction is our priority--and your thoughts and suggestions are extremely important to us. Please do not hesitate to tell us how we are doing so we can be sure to concentrate our efforts on the items most useful to you. Keep watching for my continuing updates on how we are redesigning your Citi experience to serve you the very best way possible.