John Hillman, Head of Client Strategy and Analytics, Institutional Clients Group

John Hillman is the Head of Client Strategy and Analytics for the Institutional Clients Group (ICG). In this role, John leads a team responsible for pulling together metrics across the ICG to effectively understand the composition, needs and satisfaction of our clients and help drive key business decisions. Hear John discuss the critical work driven by the ICG Client Strategy and Analytics team and their impact across the firm globally.