CITIGROUP WEBSITE COOKIE AND ONLINE TRACKER POLICY

This Cookie and Online Tracker Policy complements the Online Privacy Notice for visitors to Citigroup.com and pages associated with that domain. It describes what information is gathered from your device through cookies or online trackers when you interact with our online content, as well as how we collect, use and dispose of that information. 

Citibank, N.A. from 388 Greenwich Street, New York, NY 10013, United States (“Citi”) is an independent business and a subsidiary of Citigroup, Inc., that operates and manages this global website as the data controller. 

Your privacy is our priority. Our goal is to maintain your trust and confidence when processing personal information gathered from your device. Citi will neither disclose nor share information about you, or your devices without your consent, which you grant or revoke through the cookie management tool. 

Cookies and online trackers are small, randomly encoded text files or pixels that a website stores in your device memory and can later retrieve. They may be deployed by us (‘first party’ cookies) or by service providers (external or third-party cookies). You have the option to turn on or off any optional cookies or trackers not deemed essential or strictly necessary for our sites to operate. 

CATEGORIES AND PURPOSES OF COOKIES 

Our websites can deploy cookies and trackers in two main categories:

1. ESSENTIAL OR STRICTLY NECESSARY COOKIES AND TRACKERS: 

These are technical and security mechanisms that allow our services to operate in a secure and reliable manner, required for the site’s operation, navigation, technical issue resolution and network management. They also remember your selections or preferences and allow text and images to load correctly in different devices. Strictly Necessary Cookies cannot be disabled, and your internet browser will accept them by default. You can set your browser to delete them after each online session or at any time thereafter.

2. OPTIONAL COOKIE CATEGORIES

Types of optional cookies:

• Functional Cookies: these enable the website to provide enhanced functionalities and personalization, such as language settings, region preferences, and to remember searches and search parameters. These are first-party cookies set by Citi.
• Analytics Cookies: these evaluate the usage of the sites and Apps so that Citi can measure and improve their performance and content, collecting and reporting de-personalized visitor data. Only data that has been de-personalized and aggregated, or anonymized so that it is no longer personal data, may be shared with third parties.
• Marketing, social media and behavioral advertising cookies and trackers:  these are used to understand visitor interests, track how they navigate the site and provide data for advertising purposes, including targeted advertising or content that we publish in search engines or social media channels. These can be set by Citi or selected partners.
   

YOUR CHOICES- COOKIE PREFERENCES TOOL 

We deploy cookie banners and a cookie preferences tool. The options shown in your location are provided following the legal requirements in the country or territory from which you access our Internet content. 

To manage your cookies and online trackers please visit the Cookie Preferences link at the footer of Citigroup.com.

DECLARATION OF THIRD-PARTY COOKIES 

Third Party Analytics or Statistical Purposes Cookies 

Citi’s uses service providers to offer messaging, interactive content, improve usability, and allow users to share news or products. Their cookies and online trackers report your device information to Citi. We may share with them aggregated and anonymized statistical information, such that neither you nor your device can be identified by our service providers. 

Marketing and Behavioral Advertising by Citi 

Citi uses advertising platforms such as Google Marketing®, Google AdSense, Google AdWords, DoubleClick and Customer Match; and has paid content in social media channels such as Facebook, LinkedIn, X (formerly Twitter) and YouTube. These help us deliver multimedia information, track responses to advertising and measure the effectiveness of our online campaigns. Information that is captured in other sites typically includes web or Instagram® bios and redirections, session IDs, browser types, browser language and/or the date and time of a visitor’s interaction our content. While we are data controllers of information shared with us, you should be aware of those platforms own privacy notices and practices, which are separate from Citi’s.

Foreign Signals Intelligence 

Google Analytics, the Google Marketing Platform and YouTube are brands of Google, Inc., X (formerly known as Twitter) is a brand of X, Inc., and Facebook is a brand of Meta Inc. U.S. electronic communications services providers may be subject to the CLOUD Act (18 USC § 2523), the Foreign Intelligence Surveillance Act (50 USC 36 §1801) and Executive Order 12333 (as restated and amended), which together allow federal law enforcement and intelligence agencies, under strict conditions, to request from service providers and partners, the browsing and device technical data of foreign individuals when that data is transferred to, or accessed from, the United States.

ADDITIONAL MEANS OF DEACTIVATING COOKIES AND TRACKERS 

In addition to the choices we provide in our COOKIE PREFERENCES tool, you may also use the following facilities:

(a)    Analytics Cookies: You can opt out of Google Analytics using its opt-out tool.

(b)    Marketing and Behavioral Advertising Cookies: You may manage and disable marketing and behavioral advertisement cookies through your Internet browser settings. Information on how to change the settings in your Internet browser, to accept or decline cookies in your computer (desktop or laptop) can be found on:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Microsoft Internet Explorer
• Opera
• Apple Safari
   

Information on how to change cookie settings in your mobile device (phone or tablet), can be found on:

• Google Android and similar devices  
• Apple iOS devices 

OTHER WEB TOOLS FOR ADVERTISERS 

In certain countries and territories, you can turn on or off interest-based advertising cookies by using  www.youronlinechoices.com.

MINORS (CHILDREN) 

Citigroup.com content is designed for corporate, government and institutional clients, their employees and related persons, and for investors. They are not intended nor directed to children, who cannot contract professional banking products and financial services.

We do not knowingly collect personal data from anyone under the age of 18 except where the age of the individual cannot be determined. If you are a parent or guardian, please read this document thoroughly to understand how Cookies and Trackers are handled,  and contact us if you have any concerns. 

YOUR DATA RIGHTS 

• Right to be informed:  Your right to be informed is fulfilled through this Cookie and Online Trackers Policy. If you have additional queries, please contact us at the addresses provided further below.
• Right to access your information: Please note that we cannot identify you, nor know your name, from the cookies or other technical data we issue, even where they create a profile that may be  considered personal data. 
• Rights to erase or rectify your personal data: You may exercise these by clearing out or emptying your browser cache memory.
• Rights to Data Portability: Due to the fact that cookies cannot identify you by name, we will be unable to transfer this data to another entity.

ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS 

If you are a resident of the State of California and wish to exercise your rights under the California Consumer Protection Act (CCPA) as modified by the California Privacy Rights Act (CPRA), you can submit a verifiable consumer request to us by either calling +1 833-971-1191 (TTY: 711) or visiting our California Privacy Hub. 

ADDITIONAL INFORMATION FOR VISITORS IN NIGERIA 

If you are accessing our Internet content from Nigeria, in addition to the terms indicated above, please be aware of the following:

Requesting or Enforcing Your Rights 

In the event that the protection of your Personal Information is compromised or interfered with, you may lodge a complaint with the Nigeria Data Protection Commission No.12 Clement Isong Street, Asokoro, Abuja or info@ndpc.gov.ng.
You may communicate with Citi through the Data Protection Officer in Nigeria at  dponigeria@citi.com.

ADDITIONAL INFORMATION FOR VISITORS FROM THE EUROPEAN UNION, THE EUROPEAN ECONOMIC AREA, THE UNITED KINGDOM AND SWITZERLAND

Please contact GDPRDPO@citi.com; 

For Citi Handlowy: daneosobowe@bankhandlowy.pl 

Our Lead Supervisory Authority in the European Union and the European Economic Area is the Data Protection Commissioner in Ireland (www.dataprotection.ie).

DATA STORAGE AND DURATION 

Cookies are held in your Internet browser’s cache memory. Citi does not store copies in its own systems, or in those of its partners or service providers.  

Session cookies, used for a safe transmission over public telecommunications networks expire automatically after your visit. Persistent Cookies have a longer duration, usually not exceeding one year. 

Copyright © 2007 - 2025 Citigroup Inc.