For Immediate Release
Citigroup Inc. (NYSE: C)
August 04, 2021

Citi Australia enters buy now pay later market with Spot. Buy Now, Pay Later

highlights

The interest-free offering is available wherever Mastercard is accepted.

Citi Australia has today announced consumers can pre-register their interest in Spot. Buy Now Pay Later (Spot). Issued by Citi's affiliate entity Diners, this interest-free way to pay will let consumers split a purchase into four fortnightly payments and is available anywhere Mastercard is accepted, locally and abroad, online and in store.

By filling in a pre-registration form, customers can sign up to be the first to hear when Spot is available. They will receive an early bird offer and can go in the draw to win one of ten $1,000 shopping vouchers. Merchants can also pre-register their interest for potential partnership opportunities.

Launching in October, consumers can apply online, or via the Citi mobile app if they are an existing Citi customer. If approved, they will gain access to an account limit of up to $1,000 and can add the Spot card to their digital wallet. Customers can manage their account via the Citi mobile app and will link any bank account in their name to their Spot account for their fortnightly payments.

Payments will automatically be split into four fortnightly payments, but for purchases of $200 or more, customers will have the option to pay a $10 flat fee to break the payments down further, into eight smaller fortnightly payments.

Spot. Buy Now Pay Later was built with Citi's expertise as the world's largest credit card company and Australia's largest white-label credit card provider, but it will be an entirely separate brand and issued by Citi's affiliated company, Diners. It will leverage Mastercard's leading payment network.

Commenting on the launch, Head of Cards and Loans at Citi Australia Choong Yu Lum said, "We are excited to enter the buy now pay later market with an offering that will be compelling for customers and merchants. This is a global first for Citi, and we're confident that success in the Australian market could lead to a worldwide rollout of the new payment method."

Accepting Spot is frictionless for merchants, who can offer the Spot. Buy Now Pay Later product to their customers, with no extra fees for use or technical integration required.

"As consumers and retailers continue to shift their payment preferences and behaviours, providing choice in how to pay and get paid has never been more important. With Spot. Buy Now Pay Later, Citi is taking full advantage of Mastercard's market-leading payment network and instalment technology to offer its customers more flexibility, while still benefitting from the same widespread acceptance, safety and security they're used to when paying with their Mastercard card," said Surin Fernando, Vice President of Business Development, Digital and Innovation for Mastercard in Australia.

The changing face of credit

Research conducted by Citi1 in late 2020 indicates that while the majority (98%) of Australian credit card holders are aware of major buy now pay later services, only 25% have actually used them.

"How Australians use credit is evolving, and there remains an opportunity for new players to step in and listen to consumers who are sending a clear message they want innovative payment solutions to help them manage their finances," Mr Lum said.

Furthermore, RFI research indicates that the typical buy now pay later user is changing, with consumers aged 25-44 seeing the greatest increase in adoption over the last two years2. The research also shows that while overall use of buy now pay later is plateauing, use of more than one buy now pay later provider is increasing.

"While some may have the perception that buy now pay later tools are the domain of young Australians purchasing fast fashion – this view is outdated, and this payment method has much greater appeal across demographics and purchasing categories," Mr Lum added.

"Spot. Buy Now Pay Later will stand out in this growing market as a solution for consumers as it solves existing pain points. Spot is not limited to specific merchants but is available anywhere Mastercard is accepted. While some buy now pay later providers dictate consumers must link an account from a specific financial institution, Spot will ask consumers to link an account of their choice."

Media contact:
Rachel Maher | 0434 191 290| rachel.maher@citi.com

About Spot. Buy Now Pay Later.
Spot. Buy Now, Pay Later is issued by Diners, and currently available for customers to pre-register their interest. The product lets consumers split a purchase into four fortnightly payments and will be available anywhere Mastercard is accepted. Customers will have the option to pay a $10 flat fee to break the payments down into eight smaller fortnightly payments for purchases $200 or more. The product is interest free and allows approved customers access to an account limit of up to $1,000. Late fees will apply for missed payments. Customers can manage their account via the Citi mobile app, add the Spot. card to their digital wallet and will link any deposit account in their name to facilitate payments. Customers who sign up via the pre-registration form by 22 September 2021 will receive a VIP invite to apply once Spot. Buy Now, Pay Later is available. Customers who set up their account by 15 January 2022 and get approved will receive a $25 eGift Card once they make a purchase of $50 or more within the first 30 days. Additionally, customers can enter into a draw to win one of ten $1,000 shopping sprees. For full product and offer information, including important disclaimers, click here. Terms, Conditions, and Lending Criteria applies.

About Citi
Diners Pty Ltd is an affiliate of Citi. Citi is a leading global bank, and the world's largest card issuer, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Disclaimer
Spot. Buy Now, Pay Later is issued by Spot Ventures, a division of Diners Club Pty Ltd (ABN 35 004 343 051 / ACN 004 343 051). Although Diners Club Pty Ltd issues and is responsible for Spot. Buy Now, Pay Later, it has appointed Citigroup Pty Ltd (ABN 88 004 325 080) to administer certain aspects of the product including, but not limited to, its digital servicing, operational activities and communications. Spot. Buy Now, Pay Later and associated marks used herein are trademarks of Diners Club Pty Ltd.

1 Research conducted by House of Brand in September, 2020 surveying 1000 respondents across Australia. The survey used a nationally representative sample of the 18+ Australian credit card holding population.

2 Research conducted by RFI in November 2019, surveying 1053 respondents who have used a BNPL service.

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