Training Announcement

Citi Pilots New Self-Service Training System for November Launch

Citi is pleased to announce the upcoming release of Citi Commercial Cards Learning and System Support (CLASS), Program Coordinators can use the CLASS system to manage their training needs – register for webinar training or instructor-led classroom training in our Norfolk, VA, or Washington, DC, facilities, or to access a variety of training material, including Computer Based Training, User Guides, and Quick Tip Guides. Once you have completed any given session, you will be able to print out a diploma to certify that you have completed the course.

The CLASS system houses Citi Commercial Cards training for the following topics:

  • Landing Page
  • Card Statements and Payments
  • CitiDirect Card Management System (CCMS)
  • Citibank Custom Reporting System (CCRS)
  • Program Dashboards
You will find the link for the new Citibank Training System under your Applications Icon. Messages about the new system are located on the Landing Page Message Board.