Customer Service

Citi is here to help. A single telephone number in each country allows Corporate Cardholders and Program Administrators to quickly action and resolve all questions related to the use of our Citi Commercial Cards. Our dedicated team of servicing professionals will assist with queries related, but not limited, to:

credit availability balance, statement and payment enquiries point-of-sale decline

password and PIN reset card reissuance lost or damaged card replacement

If you are in the Public Sector or have been provided a special Customer Service phone number by your organization, please use the number on the back of your Card first and a specialized team will be ready to serve you.