Citigroup Takes Top Honors in Global Investor Clearing Survey
Earns Highest Service Quality Ratings Across Europe
2 September 2003, New York - Citigroup Global Transaction Services announced it has been recognized as the highest quality settlement bank across Europe for fixed-income and equity instruments, according to the 2003 Global Investor European Clearing Survey.
Citigroup also ranked best bank for protecting client interests during market turmoil and for providing financing and financing alternatives to clients.
"We are extremely pleased with the results of this independent survey of banking clients from across Europe," said Steve Bernstein, head of Securities Services for Citigroup Global Transaction Services. "We have a strategic focus on continuously improving client service levels, which is clearly reflected by these survey results."
Citigroup ranked highest quality settlement bank for equities in Austria, Belgium, Czech Republic, France, Germany, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Spain and Turkey.
It ranked highest quality settlement bank for fixed income in Belgium, Czech Republic, France, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Spain and Turkey.
Citigroup is now the top-rated settlement bank for equities and fixed income in all of the Euronext markets.
Global Investor's European Clearing Survey measures banks in various categories on how they deliver clearing and settlement services to clients across Europe.
About Citigroup
Citigroup (NYSE: C), the preeminent global financial services company
with some 200 million customer accounts in more than 100 countries,
provides consumers, corporations, governments and institutions with
a broad range of financial products and services, including consumer
banking and credit, corporate and investment banking, insurance, securities
brokerage, and asset management. Major brand names under Citigroup's
trademark red umbrella include Citibank, CitiFinancial, Primerica,
Smith Barney, Banamex, and Travelers Life and Annuity. Additional
information may be found at: www.citigroup.com.
About Citigroup Global Transaction Services
Citigroup® Global Transaction Services is a leading provider of
integrated cash management, trade finance and securities services
for corporations, financial institutions, intermediaries and governments
around the world. With over $ 85 billion in average liability balances,
more than $5.5 trillion in assets under custody and the largest
proprietary branch network, Citigroup's award-winning operating
systems and Internet-based delivery channels enable clients to manage
and monitor working capital and investments more efficiently, streamline
transaction processing cycles, and re-engineer receivables and payment
processes. Citigroup® Global Transaction Services provides clients
with access to Citigroup's full range of capabilities and solutions
along with an on-the-ground presence and in-depth knowledge of more
than 90 local markets. For additional information, see www.transactionservices.citigroup.com.
Citigroup Global Transaction Services is part of Citigroup's global
corporate and investment bank, which provides complete financial
solutions to corporations, governments and institutional investors
in more than 100 countries. Award-winning businesses include corporate
and investment banking, sales and trading, transaction services,
commercial finance and insurance products. Additional information
can be found at: www.citigroupssb.com
