
Contact us
Phone: 1-866-915-9417
Fax: 1-480-753-7832
Email:
Hours of operation:
Mon–Thurs: 6am–6pm PST
Fri: 6am–3pm PST

Your situation is unique to you. There are many possible outcomes, and the most important step you can take is to reach out for help as soon as possible.
If you have a loan originated or serviced by Citi, and you are struggling to make your monthly mortgage payment or anticipate you will be in the near future, please call the Office of Homeownership Preservation at 1-866-915-9417, email us at for advice and help, or learn more by exploring options at CitiMortgage.com.
Citi recognizes that foreclosures affect everyone: not just you and your family, but the entire community. Early intervention has the potential to minimize the impact on your credit, and help you keep your home.
So get started on the road to preserving homeownership today.